Troubleshooting

This section contains issues that you may face and solutions for them when processing files with GroupDocs.Viewer.

Chinese characters are garbled or rendered as boxes on Linux

Typically it happens because language support is not installed and therefore there are no required fonts that can be used to display the characters correctly. Please refer to the following articles that guide through the installation process of the Asian language support.

Incorrect fonts when running on Linux

Because of the lack of Windows fonts in target OS (Android, macOS, Linux, etc), fonts used in documents are substituted with available fonts, this might lead to inaccurate document layout when rendering the document to PNG, JPG, and PDF.

Please refer to the following articles that guide through installing Windows fonts on Linux.

Please refer to the related articles for more details:

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