Technical Support Leave feedback

GroupDocs provides unlimited free technical support for all of its products. Support is available to every user, including evaluators, through the Free Support Forum and the Paid Support Helpdesk.

Note

GroupDocs does not provide technical support over the phone. Phone support is only available for sales and purchase questions.

If you need help with GroupDocs.Comparison:

• Make sure you are using the latest version before reporting an issue.
• Search the forum, this documentation, and the API reference — your question may already be answered.
• Post at the GroupDocs.Comparison Free Support Forum. Questions are answered directly by the GroupDocs.Comparison development team.
• Allow for time zone differences when expecting a reply.

Paid support issues have a higher priority than free support requests. Submit a ticket at the Paid Support Helpdesk to set a higher priority for your issue.

When posting an issue, question, or feature request:

• Include the original document(s) and the minimal Python snippet that reproduces the problem. If you need to attach multiple files, zip them.
• Include the GroupDocs.Comparison version, Python version, and operating system.
• Include the full traceback or error message.
• Report one issue per thread — separate issues belong in separate threads.

Attaching documents to GroupDocs forums is safe — only you and the GroupDocs developers have access to the attached files.